Refund Policy

Refund Policy

Custom Design Services

Due to the bespoke nature of our services, refunds are generally not provided. Instead, we offer:

  • Unlimited Revisions: Ensuring your satisfaction at every step.

  • Client-Centric Process: Incorporating your preferences and feedback into the design.

Non-Custom Products

Refunds for non-custom products may be issued if the product is faulty or does not meet its described specifications, in accordance with Australian Consumer Law.

Resolution of Disputes

In the unlikely event of dissatisfaction, contact us at cs@nestworks.com.au. Disputes unresolved through direct communication will be mediated or arbitrated as per legal requirements.

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